A graphic of the AppFolio Smart Maintenance feature with chat bubbles.

Achieve Smarter, Faster Results With Smart Maintenance

Your maintenance process plays a key role in keeping residents happy and your teams organized. Ensure residents receive the high-quality service they deserve, while your teams maintain the balance of responding to resident requests, dispatching work orders, scheduling work, and billing effortlessly. Smart Maintenance provides end-to-end, full-cycle support for your residents and for your team on one easy-to-use platform.

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Provide Residents With Superior Service and Give Your Team a More Productive Day-To-Day Experience:

Simplify Your Maintenance from Request to Resolution

Handling maintenance requests around the clock shouldn’t mean your team is on-call 24/7. AppFolio's suite of Smart Maintenance tools helps you stay ahead of resident requests and deliver exceptional experiences, without the overwhelm.

From intake to billing, here’s how we make maintenance effortless:

“Smart Maintenance has really freed up a lot of time for our property managers. They used to spend a significant amount of time entering maintenance work orders and handling complaints. Now, with Smart Maintenance handling that, they can focus on more important tasks, like lease renewals, collections, and other critical responsibilities.”

Mac Hay,

Vice President of Facilities Management, WPD Management LLC, 4,500+ units